Privacy Policy
1. Introduction
Welcome to eilvora (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.eilvora.store, make a purchase, or otherwise interact with our services.
2. Information We Collect
2.1 Personal Information
We may collect information that identifies you personally, such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed by third‑party payment providers)
2.2 Non‑Personal Information
We also collect technical data that does not directly identify you, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the site
- Referral URLs
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing and fulfilling orders
- Communicating order status, shipping updates, and customer support inquiries
- Sending newsletters, promotional offers, and other marketing communications (you may opt out at any time)
- Improving our website, products, and services
- Complying with legal obligations and protecting our legal rights
4. Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers)
- Law enforcement or regulatory authorities when required by law
- Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to protect your information in a manner consistent with this policy
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the information provided below.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
9. Children’s Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 (832) 207-4152
- Address: 4395 South Franklin Court, Houston, Texas 77040, United States
Last Updated: April 14, 2026